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Frequently Asked Questions

How long should my pump run?

For single speed pumps the typical run time is 6-10 hours a day depending on the size of your pool. For winter time 5-8 hours would be sufficient. Of course if your pool is equipped with a variable speed pump the run time will be significantly longer. A good rule of thumb is to run a variable speed pump on low speed for twice as long as you would run a single speed pump. Another way to determine the run time for a variable speed is to refer to your owner’s manual and calculate the GPM(gallons per minute) at any given RPM and divide that by the volume of the pool.

How often should my filter be cleaned?

Filter maintenance is key to maintaining a sparkling clean pool. Filter maintenance should be done 2-4 times a year, Of course older pools are often equipped with undersized filters and will need more frequent cleaning. Again, with the new variable speed pumps being installed on pools, filter maintenance will be twice as often than with single speed pumps. This is due to the fact that the water is moving at a much slower rate and the filter will be able to capture finer particulate.

How long should my pool sweep run?

Ideally the pool sweep should be left in the pool on a daily basis, if you have a pressure operated sweep it should run at least two hours a day, every day.
If your pool sweep is a suction side style of pool sweep, and the pump is a variable speed, the pump should run at a higher speed for 2-3 hours a day to adequately clean the debris from the pool. We highly recommend an in-line leaf canister for this style of sweep.

Where should the water level be in my pool?

The pool should be kept about halfway in between the skimmer opening. In the summer time, a pool can be expected to loose 1-2 inches of water per week due to evaporation. If your pool is equipped with an auto-fill, make sure the float is adjusted properly to maintain the proper level.

My pool sweep is not moving, what should I check?

The first thing to check is the filter. If your filter is dirty the pool sweep will not have adequate water flow to sufficiently move the cleaner. If the filter is clean, make sure the pump is not starving for water.
If you have a pressure operated cleaner, check the wall fitting to make sure the screen is not clogged with debris. If anything seems to not be working correctly please contact us to diagnose the problem and get it fixed as soon as possible.

My gas pool/spa heater is not heating?

There are many things that can go wrong with a pool/spa heater, please contact us so we can diagnose the problem and get the heater back up and running for your next party.

Does Mathis Pools do repairs?

We specialize in diagnosing equipment problems and fixing it so that your summer swim season can be hassle free. Please do not hesitate to contact us.